Subscribe to the Big Brother Live Feeds

Author Topic: Feeds: Technical Support  (Read 2491 times)

0 Members and 1 Guest are viewing this topic.

Offline georgiapeach

  • Amazing Race Moderator
  • RFF Moderator
  • I Live at RFF
  • *****
  • Posts: 39817
  • TAR Detective
Feeds: Technical Support
« on: June 26, 2013, 11:38:14 PM »
Great start!  :groan:
 
Any ideas? Just redid Flash...
"Our fans are pretty good. They don't give away too much. Sometimes people love dropping spoilers, but our fans are good. They tend to do it in such a way that doesn't ruin it for fans who don't want to know."--Phil Keoghan


Offline HurricaneHowieWood

  • Big Brother Moderator
  • RFF Moderator
  • I Live at RFF
  • *****
  • Posts: 14814
  • Big Brother Canada!
Re: Feeds: Technical Support
« Reply #1 on: June 26, 2013, 11:42:19 PM »
This is what Ugot sent to out...

Go to the live feeds page.. hit the flashback calender load  the previous day and then hit the GO LIVE button
Like Us On FB: Reality Fan Forum

Subscribe to the Big Brother Live Feeds

Offline georgiapeach

  • Amazing Race Moderator
  • RFF Moderator
  • I Live at RFF
  • *****
  • Posts: 39817
  • TAR Detective
Re: Feeds: Technical Support
« Reply #2 on: June 26, 2013, 11:49:38 PM »
The same page I am showing? Or link please?

Where is the go live button? ???

"Our fans are pretty good. They don't give away too much. Sometimes people love dropping spoilers, but our fans are good. They tend to do it in such a way that doesn't ruin it for fans who don't want to know."--Phil Keoghan

Offline mksimmons

  • RFF Newbie
  • *
  • Posts: 4
Re: Feeds: Technical Support
« Reply #3 on: June 26, 2013, 11:56:14 PM »
I don't have a calander button

Offline HurricaneHowieWood

  • Big Brother Moderator
  • RFF Moderator
  • I Live at RFF
  • *****
  • Posts: 14814
  • Big Brother Canada!
Re: Feeds: Technical Support
« Reply #4 on: June 26, 2013, 11:58:41 PM »
The same page I am showing? Or link please?

Where is the go live button? ???

GP hit the calander button first, and than after you select a flashback time, a go live button should show up.
(it might take a minute for the "go Live" Button to show up)

Mksimmons, you can try refreshing and see if that will work.
« Last Edit: June 27, 2013, 12:04:16 AM by HurricaneHowieWood »
Like Us On FB: Reality Fan Forum


Offline georgiapeach

  • Amazing Race Moderator
  • RFF Moderator
  • I Live at RFF
  • *****
  • Posts: 39817
  • TAR Detective
Re: Feeds: Technical Support
« Reply #5 on: June 27, 2013, 12:04:33 AM »
The same page I am showing? Or link please?

Where is the go live button? ???

GP hit the calander button first, and than after you select a flashback time, a go live button should show up.

Mksimmons, you can try refreshing and see if that will work.
[/quote

Nope. I got my calendar, chose a time THIS am, Got a Go button but not a go live button...still have black screen. NO "go live" Button seen.
"Our fans are pretty good. They don't give away too much. Sometimes people love dropping spoilers, but our fans are good. They tend to do it in such a way that doesn't ruin it for fans who don't want to know."--Phil Keoghan

Offline mksimmons

  • RFF Newbie
  • *
  • Posts: 4
Re: Feeds: Technical Support
« Reply #6 on: June 27, 2013, 12:11:01 AM »
Not working guess I will try in the AM. There misnomer live button.

Thanks for trying to help

Offline HurricaneHowieWood

  • Big Brother Moderator
  • RFF Moderator
  • I Live at RFF
  • *****
  • Posts: 14814
  • Big Brother Canada!
Re: Feeds: Technical Support
« Reply #7 on: June 27, 2013, 12:16:53 AM »
Hmmm....not sure then.  :(
Like Us On FB: Reality Fan Forum

Offline ugot2bekidinmeny

  • RFF's Goodwill Ambassador
  • I Live at RFF
  • *****
  • Posts: 43876
  • No more wire hangers EVER!
Re: Feeds: Technical Support
« Reply #8 on: June 27, 2013, 12:19:16 AM »
Clear out all your cache files and temp files.. reboot and then try the flashback and wait for it to load then the GO LIVE button will show up. it take a little bit

Not working guess I will try in the AM. There misnomer live button.

Thanks for trying to help
zero, zilch, nada, nothing!

Offline HurricaneHowieWood

  • Big Brother Moderator
  • RFF Moderator
  • I Live at RFF
  • *****
  • Posts: 14814
  • Big Brother Canada!
Re: Feeds: Technical Support
« Reply #9 on: June 27, 2013, 02:33:48 AM »
Per CBS.com...

If your video feed is displaying a blank screen, please change the time zone on your computer to 'Pacific Time', then close and reopen your browser.
Like Us On FB: Reality Fan Forum


Offline HurricaneHowieWood

  • Big Brother Moderator
  • RFF Moderator
  • I Live at RFF
  • *****
  • Posts: 14814
  • Big Brother Canada!
Re: Feeds: Technical Support
« Reply #10 on: June 27, 2013, 03:22:19 AM »
If you are having issues with the feeds not loading please try the following:

1.Flashback to 9 PM on the 26th and then click Go Live.(The "Go Live" button will appear where the feeds say "Live" however it make take a moment or two)

2.Click the highlights tab, load a video, click go live or move the video bar until it gives you the go live option.

3.Per CBS.com help page set your time zone to Pacific. Close and reopen browsers.
« Last Edit: June 27, 2013, 09:26:34 AM by HurricaneHowieWood »
Like Us On FB: Reality Fan Forum

Offline KitKat

  • RFF's Kitty Kat
  • RFF Moderator
  • I Live at RFF
  • *****
  • Posts: 20612
Re: Feeds: Technical Support
« Reply #11 on: June 27, 2013, 07:21:35 AM »
I couldn't get mine to work but after following ugot's instructions several times the feeds finally came up! Keep working with it and you will get it  :cheer:
delightful just delightful

Offline georgiapeach

  • Amazing Race Moderator
  • RFF Moderator
  • I Live at RFF
  • *****
  • Posts: 39817
  • TAR Detective
Re: Feeds: Technical Support
« Reply #12 on: June 27, 2013, 09:36:54 AM »
Mine FINALLY decided to work!!
"Our fans are pretty good. They don't give away too much. Sometimes people love dropping spoilers, but our fans are good. They tend to do it in such a way that doesn't ruin it for fans who don't want to know."--Phil Keoghan

Offline TexasLady

  • Forum Moderator
  • RFF Assistant Administrator
  • I Live at RFF
  • *****
  • Posts: 23625
  • So much to watch, so little time!
Re: Feeds: Technical Support
« Reply #13 on: June 27, 2013, 03:28:43 PM »
Every one OK now??
Welcome Guests and RFF Members! Join the discussion and share your opinion!

Offline KitKat

  • RFF's Kitty Kat
  • RFF Moderator
  • I Live at RFF
  • *****
  • Posts: 20612
Re: Feeds: Technical Support
« Reply #14 on: June 27, 2013, 03:51:27 PM »
Awesome Peach! Mine are working well but I am holding out for a viewer  :)
delightful just delightful

Subscribe to the Big Brother Live Feeds

Offline TexasLady

  • Forum Moderator
  • RFF Assistant Administrator
  • I Live at RFF
  • *****
  • Posts: 23625
  • So much to watch, so little time!
Re: Feeds: Technical Support
« Reply #15 on: June 27, 2013, 04:29:47 PM »
For now I have a new window minimized with the feeds so I can switch to them but I wish we had a pop-out viewer for sure. 
Welcome Guests and RFF Members! Join the discussion and share your opinion!

Offline georgiapeach

  • Amazing Race Moderator
  • RFF Moderator
  • I Live at RFF
  • *****
  • Posts: 39817
  • TAR Detective
Re: Feeds: Technical Support
« Reply #16 on: June 27, 2013, 04:58:53 PM »
Blistering is working on it per ugot, so hang tough!! :hearts:
"Our fans are pretty good. They don't give away too much. Sometimes people love dropping spoilers, but our fans are good. They tend to do it in such a way that doesn't ruin it for fans who don't want to know."--Phil Keoghan

Offline TexasLady

  • Forum Moderator
  • RFF Assistant Administrator
  • I Live at RFF
  • *****
  • Posts: 23625
  • So much to watch, so little time!
Re: Feeds: Technical Support
« Reply #17 on: June 28, 2013, 10:06:25 AM »
OK, here is how I solved my viewer problem for now. I use FireFox for my browser but I opened Chrome to view the feeds. I'm using Windows7 and right clicked on my bottom taskbar and pinned Chrome/Feeds to it. Now I can switch quickly back if I want to view the feeds, the window is sized to just the feeds. I'm sure this can be done with IE as well.


Welcome Guests and RFF Members! Join the discussion and share your opinion!

Offline KitKat

  • RFF's Kitty Kat
  • RFF Moderator
  • I Live at RFF
  • *****
  • Posts: 20612
Re: Feeds: Technical Support
« Reply #18 on: July 03, 2013, 09:42:07 PM »
so my feeds are now way more than 5 minutes off!
delightful just delightful

Offline TexasLady

  • Forum Moderator
  • RFF Assistant Administrator
  • I Live at RFF
  • *****
  • Posts: 23625
  • So much to watch, so little time!
Re: Feeds: Technical Support
« Reply #19 on: July 05, 2013, 10:06:50 AM »
My feeds are now correct with the time.  :yess:
Welcome Guests and RFF Members! Join the discussion and share your opinion!

Offline avnlady

  • RFF Not So Newbie
  • *
  • Posts: 24
  • I love Reality TV!
Re: Feeds: Technical Support
« Reply #20 on: August 23, 2013, 01:29:13 PM »
just got the feeds, and don't really know how to manage them. How do you control which cam you want to see and hear. Wouldn't mind helping out on the updates if I knew how to do this. someone in the chat said to click on settings, but didn't explain what to do after that. I'm getting 4 cams and one audio.

Offline KitKat

  • RFF's Kitty Kat
  • RFF Moderator
  • I Live at RFF
  • *****
  • Posts: 20612
Re: Feeds: Technical Support
« Reply #21 on: August 23, 2013, 04:31:30 PM »
You should have 4 cams at the bottom of feed cam and just click on whichever you want to view...Hope that helps. We would love to have you as an updater  :cheer:

There are also other viewers that we use that are easy to work with. You can pm any of the mods to help you figure it out, we would be happy to help  :)
delightful just delightful

Offline northernlite

  • RFF Sr. Member
  • ****
  • Posts: 257
Re: Feeds: Technical Support
« Reply #22 on: August 30, 2013, 08:07:06 PM »
Are IPad users able to run the live feeds?  I tried the free 48 hour offer and I am getting the same thing over and over of GM in the HOH. It's been that way for hours. HELP

Offline TexasLady

  • Forum Moderator
  • RFF Assistant Administrator
  • I Live at RFF
  • *****
  • Posts: 23625
  • So much to watch, so little time!
Re: Feeds: Technical Support
« Reply #23 on: August 30, 2013, 08:27:42 PM »
Are IPad users able to run the live feeds?  I tried the free 48 hour offer and I am getting the same thing over and over of GM in the HOH. It's been that way for hours. HELP

Oh my!  Yes I have an iPad and can get the feeds. Try hitting refresh and reloading the feeds.  You should get the disclaimer, click OK then hit play. At the bottom you have 5 choices, feeds 1 through 4 and the last one is the quad view. If you need more help just ask or send me a PM! 
Welcome Guests and RFF Members! Join the discussion and share your opinion!

Offline northernlite

  • RFF Sr. Member
  • ****
  • Posts: 257
Re: Feeds: Technical Support
« Reply #24 on: August 30, 2013, 10:59:39 PM »
Thanks for the response Texas Lady. I think my trouble may be that I have a satellite feed. I wish I had cable but do to living in the woods of Norhern Minnesota it's not an option.  I downloaded an app called Cloud Browse and then at least I could get the video up on the screen but the audio is horrendous. Either Amanda has become possessed since noms or my feed is bad. LOL!! :funny:


 

Custom Search